Email templates for Online Reviews

How to to request a review online

An easy way to communicate effectively with your customers

  • Email #1

    Dear [NAME],

    At [COMPANY NAME] we strive for continuous improvement to make sure our [PRODUCT/SERVICE] exceeds your expectations.
    Would you be willing to share your thoughts on [OUR PRODUCT] with a review? We'd love to hear your feedback and are looking for brutal honesty to help us improve.

    We appreciate your business and any ideas you’d like to share with us.

    Kind Regards

  • Email #2

    Dear [NAME],

    First off, thank you for choosing to work alongside [COMPANY NAME]. We greatly appreciate your help and support in assisting with the growth of our business – we couldn’t do it without you!

    I am wondering if you would be willing to review our business; the link to complete this is here:

    Kind Regards

  • Email #3

    On behalf of the team here at [COMPANY NAME], I would like to give you a big thank you for using us for all of your [insert] needs. It has been a pleasure in assisting you throughout the time you have been with us.

    [COMPANY NAME] has just launched a new platform for our customers to leave reviews on and we would be delighted if you would kindly leave a review so we can better improve as a company and continue to meet our client’s needs. A link to a platform in which you can leave reviews is listed below:

    Kind Regards

  • Email #4

    I, on behalf of [COMPANY NAME], would like to give you a big thank you for letting [COMPANY NAME] provide you with the support and services in the time in which we have been working together. [COMPANY NAME] continuously strives to ensure our customer’s complete satisfaction is our number one priority.

    We would love to hear your feedback on our services as well as some areas in which you believe we may be able to improve.

    Click here to access the [feedback form] and leave your review. We can’t wait to hear from you!

    Kind Regards

  • Email #5

    Dear [NAME],

    Thanks for allowing [COMPANY NAME] to provide you with {the goods/services] to better your [insert].

    Now that you have had a reasonable amount of time to try our [products/services], [COMPANY NAME] would appreciate any sort of feedback you have. Positive, negative or constructive! This will help us to be able to give our customers nothing but the very best, plus more happy clients means a happy and productive business!

    To access the online review platform and leave your review, please click the link below.

    We are so eager to find out your thoughts, and thank you again for choosing [COMPANY NAME] for all of your [insert] needs.

    Kind Regards

Fivestar ZONE Australia


Phone +61 (08) 7200 0900
Mobile 0468 487 991
ABN: 68 107 300 657

Templates for emails & SMS

Templates for emails (members only)

Email series (#1 General)

SMS Text Messages (members only)

SMS series (#1 General)